Shipping
Every STELLAR+MONIQUE order is carefully inspected and prepared before it leaves us. Once your jewellery is dispatched, you will receive a confirmation email with tracking details.
We offer complimentary standard shipping on all orders, both domestic and international. For pret-a-porter pieces please allow 2-3 business days for processing of your order. For pre-order, custom design & BESPOKE pieces, please allow 4-6 weeks for production and dispatch. We do not dispatch on weekends or public holidays. During peak periods or holiday seasons, some delay may occur.
All shipping timelines provided are an approximate, does not include processing time and are not guaranteed.
Domestic Standard Shipping
- We offer free standard shipping on all orders within Australia.
- All orders are either shipped via Australia Post.
- Domestic standard shipping delivery timeframe is usually 2-7 business days*
Domestic Express Shipping
- Domestic express delivery (1-3 business days for metropolitan areas, after processing) is available for a flat rate of AU$15.
- We offer free express shipping on all orders over AU$200 within Australia.
- Express delivery are either shipped through Australia Post or Toll Express.
International Delivery
- We offer complimentary standard international shipping for all orders over AU$500.
- International shipping is a flat rate of AU$50 for orders under AU$500.
- All international orders shipped via Australia Post & DHL.
- For more details on duties or import fees, we recommend contacting your local customs office. Occasionally, customs processing or courier delays may extend delivery times. These are rare, unfortunately outside of our control.
- We ship to most countries worldwide. If you're unable to complete checkout from your location, please get in touch with us at hello@stellarandmonique.com and we will be happy to assist.
Signature & Insurance
- All orders come with complimentary insurance.
- Orders over AU$700 require signature on delivery